Creating a new ThruTalk phone bank

This guide will provide step-by-step instructions to start a phone bank in ThruTalk.

TABLE OF CONTENTS

Part 1: Create a calling campaign steps

Create a Group
- Creating a Group from a VAN Imported List or Uploading a Group from CSV
Create a Script
- Scripts in ThruTalk
Sign up for ThruTalk Integrity
- ThruTalk Integrity is an optional step to register your organization for carrier recognition. Registering offers an organization branded caller ID and improved contact rates.
Create a Campaign
- Enable the Caller Invite Link
- Launching a ThruTalk Campaign
- If you registered for ThruTalk Integrity, after launching wait 15-20 minutes before beginning your calling outreach to allow the newly provisioned number to be fully registered with carriers.

Invite Callers to the account
- Callers must be a user on your account to make calls
- Enable the Permanent Invitation Link or send Invitations
Add callers to the campaign:
- Add callers at launch or via the active campaign summary page
- You can share the Caller Invite Link, which is automatically enabled during campaign creation
Make sure callers are on the calling side of the assignments page
- Example: https://www.getthru.app/account/accountname/talk/calls/assignments

Refer to this guide for browser troubleshooting.
You can view Caller Activity Statuses on the campaign details page during the campaign.
As an admin, you can hop into our Support chat if you need help with your active calling!