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GetThru Newsletters
1
10.25.2022 Retiring Legacy ThruTalk + NewTalk, NewFeatures
GetThru Support
4
GetThru Support
Support for GetThru.app
Submitting and Checking Tickets
Chat for GetThru.app
Guides for Texters
Message Sending
8
Sending Initial Messages
Replies - Recommended & Saved
Self-Assigning Conversations for Texters
Texting Hours
Hiding Conversations
See all 8 articles
Data Collection
2
Survey Questions for Message Senders
Opt Outs for Texters
Video Guide
1
Texting for Senders (ThruText - Video)
Using ThruText
2
Using ThruText on Your Phone or Tablet
Using ThruText Keyboard Shortcuts
Guías Para Comenzar a Mandar Mensajes
Administración de Cuentas
5
Aceptando su Invitación: Nuevos Usuarios
Aceptando su Invitación: Usuarios Existentes
Editando tu Perfil
Navegando Entre Diferentes Organizaciones
Soluciónes de Problemas al Iniciar Sesión/Registrarse
Envío de Mensajes
5
Mensajes Iniciales
Respuestas: Recomendadas y Guardadas
Autoasignación de Conversaciones
Horas de Texting
Como Archivar Conversaciones
Recopilación de Datos
2
Preguntas de Encuesta
Exclusión de Destinatarios
Uso de Thrutext
2
Uso de ThruText en su Teléfono o Tableta
Uso de Métodos Abreviados de Teclado en ThruText
Guides for ThruText Admins
ThruText Video Guides
8
How to Launch a Campaign (ThruText Video)
How to Target Campaigns (ThruText Video)
ThruText Videos - How To Reassign Conversations (Video)
How to View Conversations and Cleanup Campaigns (ThruText Video)
How to Export Your Data (ThruText Video)
See all 8 articles
10DLC Regulations
18
What is 10DLC?
Brand Registration Page
Use Case Registration
10DLC Sample Message Requirements
What is Manual Vetting?
See all 18 articles
Resources for ThruText Admins
10
ThruText Glossary
Network Account Usage
Editing an Initial Message in an Active Campaign
Text Message Segments
Followup Messages in ThruText
See all 10 articles
Campaigns
11
ThruText Campaign Creation Overview
Campaign Creation - Pre-Loading
Campaign - Daily Open and Close Times
Campaign Cloning
Campaign Targeting for ThruText
See all 11 articles
Account Tools
8
Setting a Custom Voicemail Greeting
Using Self Assignment
Opt Out Management
Global Opt Out Message
Global Recommended Replies
See all 8 articles
Exports
6
Campaign Exports
Account-Level ThruText Exports
Group Exports
ThruText Export Types
Tag Reports
See all 6 articles
Conversations
6
Tips for Initial Message Creation
Viewing Conversations & Campaign Cleanup
Tips & Tricks for Multi-language Texting
Reassigning Conversations
QuickSend Information for Admins
See all 6 articles
MMS in ThruText
1
MMS in ThruText
Integration Guides for ThruText
VAN Integration with ThruText - Getting Started
2
ThruText VAN Integration Setup - Part 1: Getting a VAN API Key
ThruText VAN Integration Setup - Part 2: Setting Permissions in Your Folder
VAN Integration with ThruText - Importing Your List
2
Contact Import - "Push" a List From VAN with the "SMS" Button
Mapping to both MyVoter and MyCampaign on the Same ThruText Campaign
VAN Integration with ThruText - Syncing Responses
6
Sync Responses - Integrating your ThruText Campaigns
Sync Responses - Survey Questions & Activist Codes
ThruText Sync Responses - Canvass Results (MyVoter Only)
ThruText Sync Responses - Events (Campaign Side Only)
Sync Responses - "Texted" Status
See all 6 articles
VAN Integration - Bulk Uploading Results
1
How to Add VAN IDs to ThruText Results for Uploading
ActionKit Integration Guides - ThruText
1
ActionKit Integration - Event RSVPs for ThruText
ThruText Pricing and Product Information
ThruText Pricing Information
4
ThruText FAQs on Pricing
What is ThruText's pricing for education?
How to Calculate Your Monthly Bill
How to Find Your ThruText Contract Rate
ThruText Product Information
3
ThruText Product Information
Can't find the answers you're looking for?
Vendor Information to set up GetThru as a Vendor
ThruText Strategy Guides
Political Strategy
3
Political Texting Suggested Scripts
Getting Started With ThruText
Vote Tripling
Education Strategy
2
Suggested Scripts for Texting Alumni
P2P Texting & Annual Giving
Guides for GetThru Users
Account Management
4
Accepting your invitation: NEW USERS
Accepting your invitation: EXISTING USERS
Editing Your User Profile
Switching Between Organizations
Troubleshooting for GetThru Users
2
Browser Troubleshooting
Troubleshooting Issues at Login/Signup
Guides for GetThru Admins
Dashboard Navigation
4
GetThru Sidebar Navigation
Navigating the ThruTalk Admin Sidebar
Navigating The ThruText Sidebar
Navigating The ThruText Admin Dashboard
Groups
6
Uploading a Group
Phone Number Verifications
Group Size
Groups Details Page
Group Uploads: Troubleshooting for an Unknown Error
See all 6 articles
Users
6
Permission Levels
Managing User Permission Levels
Enable/Disable Permanent Invitation Link
Invitations
Account Owner
See all 6 articles
Custom Fields
1
Custom Fields
Integrations
8
Nightly S3 Export Delivery
PDI Integration Guide - GetThru.app
Getting Started with GetThru VAN Integrations
Creating a Group from a VAN Imported List
Contact Import - "Pull" a list from VAN via the External Contact List Page
See all 8 articles
Resources for GetThru Admins
9
GetThru Glossary
ThruText Welcome Email
ThruTalk Welcome Email
Resellers: How to Submit a Client of a Reseller Account Request
Resellers: How to Submit a Reseller Partner Account Request
See all 9 articles
GetThru Video Guides
2
GetThru Video - How to Create a Group
GetThru Video - Inviting Users and Manage Permissions
Guides for ThruTalk Admins
Campaigns in ThruTalk
7
Launching a ThruTalk Campaign
ThruTalk Campaign Overviews
Campaign Caller Invite Link
Advanced Targeting in ThruTalk
Caller Activity Statuses
See all 7 articles
Scripts in ThruTalk
6
Scripts for Your ThruTalk Account
Managing Scripts in ThruTalk
Branching Scripts
Script Previewing in ThruTalk
Adding Custom Fields to a Calling Page and Script
See all 6 articles
Do Not Call
1
Do Not Call Management in ThruTalk
Exports
2
ThruTalk Export Types
Call Results
Integration Guides for ThruTalk
8
ThruTalk VAN Sync Guides
ThruTalk VAN Integration Setup - Part 1: Getting a VAN API Key
ThruTalk VAN Integration Setup - Part 2: Setting Folder Permissions
Using VAN Survey Questions in ThruTalk Scripts
Sync Calling Results for ThruTalk
See all 8 articles
Resources for ThruTalk Admins
7
ThruTalk Glossary
Calling Hours
ThruTalk Dial Pacing
ThruTalk Phone Bank - Step-by-Step
Expectations for Campaigns
See all 7 articles
Guides for ThruTalk Callers
Using ThruTalk
5
ThruTalk Assignments
ThruTalk Script Preview
Connecting to ThruTalk with an Alternative Phone
Caller Troubleshooting: My Phone Is Not Ringing
When Should ThruTalk Callers Start Talking?
How to Make Calls in ThruTalk
5
How to Make Calls in ThruTalk - Step by Step
Preparing to Make Calls in ThruTalk
ThruTalk Video - How to Make Calls
How to Make Calls in ThruTalk on Mobile Devices - Step by Step
Using Instant Follow Up in Calls