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Editing the Message Script in an Active Campaign When you’re running a ThruText campaign, you may need to update your initial message after the campaign...

Text Message Segments and Encoding When you send an SMS message, it gets broken into parts called segments. A segment is a small piece of the message wi...

What are Followups? Followup messages let you send an additional message to everyone in your campaign, or a targeted segment of contacts - without launc...

Initial Message Sending Window In ThruText, the initial message sending window (IMSW) controls when your message senders can begin and stop sending the ...

Using Custom Fields in ThruText Custom fields allow you to personalize ThruText messages beyond the basics like first and last name. You can insert dyna...

Adding survey questions in ThruText Survey questions record the data that you want your texters to collect from your contacts. You can add as many surve...

Recommended Reply Tips Recommended Replies are saved replies that appear within the texter's reply screen as an optional response to commonly asked ...

Troubleshooting tips for Followup Messages In this guide, we will go over common follow up messages questions and troubleshooting steps. For details on ...

Unraveling Message Encoding in SMS: A Deeper Insight Understanding the intricacies of text message encoding is pivotal in the world of SMS communication...

Save time by enabling Auto Opt Outs Auto Opt Outs can save your team time by automatically opting the contact out and sending an opt out confirmation in...