Help Center

Getting Ready to Text Your campaign has been created and your assignment is ready. Now it's time to send initial messages. Read this step-by-step gu...

Messenger - The Texting Interface The Messenger is the page where users can send, receive, and respond to messages.  This guide will show you how to...

What are Recommended Replies? When you’re texting with a lot of contacts, it can be time-consuming to type the same reply over and over. Recommended &am...

What Is Self Assignment? Texters can use the self assignment feature to assign themselves conversations, giving them more control over their workload. I...

When can texters send messages? ThruText will default to text messaging between 9 a.m. and 9 p.m. in the timezone that the campaign is set to. This is a...

Clearing a conversation from the Messenger A hidden conversation is a message status within ThruText.  You can use the "Hide" button in the...

Sending Method Experiences There are four sending methods available within ThruText.  Manual Send: Each message is sent individually  QuickSend: All ...

To send texts in ThruText, you will need: An internet connection - Accessed via desktop, mobile device, or laptop.  A web browser - Chrome or Firefox ...

How do I see who to answer first? After you have sent all of your initial messages, you will see the replies to your assignment. Your organization will ...